Privacy Policy

Information We Collect

Information You Give Us Directly

When you sign up for our programs or contact us, we collect what you choose to share. This typically includes your name, email address, phone number, and educational background. If you enroll in a course, we'll also need payment information and any relevant professional details that help us tailor the learning experience.

Information We Collect Automatically

Like most websites, we gather some technical information when you visit prudentpsyche.com. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve the website and understand which content resonates with our community.

Information from Third Parties

Sometimes we receive information from partners or service providers. For instance, if you register through a partner organization or use a third-party payment processor, they may share relevant details with us to complete your enrollment.

How We Use Your Information

We use your data to deliver quality blockchain education and support your learning journey. Here's what that actually means in practice:

• Processing course enrollments and managing your account access
• Communicating about your courses, schedule changes, and relevant educational content
• Improving our curriculum based on learning patterns and feedback
• Sending occasional updates about new programs that might interest you
• Responding to your questions and providing technical support
• Meeting legal requirements under Taiwan's Personal Data Protection Act

Legal Basis for Processing (Taiwan Context)

Under Taiwan's Personal Data Protection Act, we process your information based on several legal grounds. Most commonly, we process data to fulfill our contract with you when you enroll in a course. We also have legitimate interests in improving our services and communicating with prospective students.

For certain activities like marketing communications, we rely on your consent, which you can withdraw at any time. Some processing is necessary to comply with legal obligations, particularly around financial transactions and record-keeping requirements in Taiwan.

How We Share Information

We share your data only when necessary to run our education programs effectively. Here are the specific situations:

Service Providers

We work with companies that help us deliver our services — email platforms, payment processors, hosting providers, and learning management systems. These providers can access only the information they need to do their job, and they're contractually obligated to protect it.

Educational Partners

If you enroll through a partner organization or employer, we may share relevant information about your progress and completion status with them. We'll always let you know if this applies to your situation.

Legal Requirements

We'll disclose information if required by Taiwan law, court order, or government request. We may also share data to protect our rights or the safety of our students and staff.

Your Rights and Choices

You have significant control over your personal information. Under Taiwan law, you can:

• Access the personal data we hold about you and request a copy
• Correct inaccurate or incomplete information in your account
• Request deletion of your data, with some exceptions for legal requirements
• Object to certain types of processing, particularly for marketing purposes
• Restrict how we process your information in specific circumstances
• Withdraw consent for activities where we rely on your permission

To exercise these rights, just send us an email at help@prudentpsyche.com with your request. We'll respond within 15 days, which is faster than the 30-day requirement under Taiwan law. If we need to verify your identity first, we'll let you know what we need.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes encryption for sensitive data, secure servers, regular security assessments, and limiting employee access to personal information.

That said, no system is completely secure. While we work hard to protect your data, we can't guarantee absolute security. If we experience a data breach that affects you, we'll notify you promptly as required by Taiwan law.

How Long We Keep Your Data

We retain your information for as long as you're an active student, plus a reasonable period afterward to handle any follow-up questions or to fulfill legal obligations. Specifically:

• Course enrollment and completion records: 7 years for certification purposes
• Financial transaction records: 5 years as required by Taiwan tax law
• Marketing communications data: Until you unsubscribe or request deletion
• Website usage data: Typically 2 years unless needed for ongoing analytics

When we no longer need your data, we delete it securely. If you request deletion and we have a legal obligation to retain certain records, we'll explain what we must keep and why.

International Data Transfers

Our primary operations are in Taiwan, but some of our service providers are located overseas. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or providers certified under recognized privacy frameworks.

Most of our infrastructure is based in regions with strong data protection laws. If you have concerns about where your data is processed, feel free to ask — we're happy to provide more details about our specific providers.

Cookies and Tracking

We use cookies and similar technologies to make our website work properly and to understand how people use it. Essential cookies are necessary for basic functionality — things like remembering your login session or language preference.

We also use analytics cookies to see which pages are most popular and where people might be getting stuck. You can control non-essential cookies through your browser settings, though this might affect some website features.

Children's Privacy

Our blockchain education programs are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 18 and interested in our courses, please have a parent or guardian contact us to discuss enrollment options.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active students by email and post the updated policy on our website with a new "Last Updated" date.

We encourage you to review this policy periodically, especially before sharing new information with us. Your continued use of our services after changes take effect means you accept the updated policy.